Terms of service

Welcome to Divya Ratna. By accessing or using our website, purchasing products, or using any of our services, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or guardian.
  • You will not use our products or services for any unlawful purpose.
  • You will not violate any applicable laws while using our website.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

Divya Ratna offers spiritual and wellness products including but not limited to:

  • Rudraksha
  • Gemstones
  • Tulsi Malas
  • Spiritual Bracelets
  • Rakhi Collections
  • Pooja Accessories

All products are subject to availability. We reserve the right to discontinue any product without prior notice.

3. Product Information Disclaimer

We strive to provide accurate descriptions, images, and information about our products.

However:

  • Product images are for reference purposes only.
  • Natural gemstones, Rudraksha beads, Tulsi beads, and crystals may vary slightly in size, shape, color, and texture.
  • Spiritual and astrological benefits described on the website are based on traditional beliefs, scriptures, and user experiences.

4. No Medical or Professional Advice

Products sold by Divya Ratna are intended for spiritual, religious, wellness, and personal use only.

We do not guarantee any specific physical, mental, financial, medical, astrological, or life outcomes from the use of our products.

Our products should not be considered a substitute for:

  • Medical treatment
  • Psychological counseling
  • Financial advice
  • Legal advice
  • Professional consultation

5. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR).
  • Prices may change without prior notice.
  • Payment must be completed before order processing.
  • We reserve the right to cancel orders due to pricing errors or payment issues.

6. Shipping & Delivery

Shipping timelines are estimates and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Unforeseen circumstances

Divya Ratna is not responsible for delays caused by third-party logistics providers.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy available on the website.

By placing an order, you agree to the terms outlined in that policy.

8. Order Cancellation

Orders may be cancelled before dispatch.

Once an order has been shipped, cancellation requests may not be accepted.

9. Intellectual Property

All content on this website, including:

  • Logos
  • Product Images
  • Product Descriptions
  • Graphics
  • Videos
  • Website Design

is the property of Divya Ratna and may not be copied, reproduced, distributed, or used without written permission.

10. User Conduct

You agree not to:

  • Use the website for fraudulent purposes.
  • Upload harmful software or malicious code.
  • Attempt unauthorized access to our systems.
  • Interfere with website functionality.

11. Limitation of Liability

To the maximum extent permitted by law, Divya Ratna shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential losses
  • Loss of profits
  • Loss of data

arising from the use of our products or website.

12. Accuracy of Information

We reserve the right to correct any errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability without prior notice.

13. Third-Party Services

Our website may contain links to third-party websites or payment gateways.

We are not responsible for the content, privacy practices, or services of third-party providers.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective immediately upon posting on this website.

15. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts located in Thane, Maharashtra, India.

16. Contact Information

For any questions regarding these Terms of Service, please contact:

Divya Ratna
Email: divyaratnaastrology@gmail.com
Phone: +91 8169457176 
Website: www.divyaratna.in