Frequently Asked Questions (FAQ)

1. Are your crystals natural?

Yes, we carefully source and offer natural crystal products selected for their quality and appearance.

2. Can men and women both wear these products?

Yes, our crystal bracelets, anklets, and spiritual accessories are suitable for both men and women.

3. How long does shipping take?

Orders are typically delivered within 3–7 business days depending on your location.

4. Do you offer Cash on Delivery (COD)?

Cash on Delivery availability depends on your location and may be available on selected orders.

5. How can I track my order?

Once your order is shipped, you will receive tracking details via email, SMS, or WhatsApp.

6. What is your return policy?

Please refer to our Return & Refund Policy page for complete details regarding returns, replacements, and refunds.

7. How should I care for my crystal bracelet or anklet?

Avoid exposure to harsh chemicals, perfumes, and excessive moisture. Store your product in a clean, dry place when not in use.

8. Are these products suitable for gifting?

Yes, our crystal products make meaningful gifts for birthdays, festivals, special occasions, and loved ones.

9. How can I contact customer support?

You can contact us through:

Email: divyaratnaastrology@gmail.com

WhatsApp: +91 8169457176

10. Are product images actual images of the products?

We strive to display products as accurately as possible. Due to lighting and screen differences, slight variations may occur.